This End User License Agreement ("EULA") is a binding legal contract between you and PlayRoom governing your access to and use of the Application and all related services (the "Services").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS EULA.
The Application is an adults-only social platform for the consensual non-monogamy / swinger / lifestyle community.
You expressly represent and warrant that:
Any misrepresentation of age will result in immediate, permanent termination and may be reported to law enforcement.
Availability. PlayRoom is currently available in Portugal and Spain only. PlayRoom may restrict or block access from any other jurisdiction whose compliance requirements are not yet implemented in product.
Where required by your jurisdiction of access or by applicable law, PlayRoom may require you to complete an age-verification or age-estimation check, performed by a qualified third-party provider, before granting or maintaining access to the Services. You must not use any VPN, proxy, or other technical means to circumvent geo-gating or age assurance.
Processing of any special-category personal data within the meaning of Article 9 GDPR (including data revealing your sex life or sexual orientation) is performed only on the basis of your explicit consent under Article 9(2)(a) GDPR, obtained separately from your acceptance of this EULA, as further described in Section 8.
Subject to your continuous compliance with this EULA, PlayRoom grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use one (1) copy of the Application on any Apple-branded product that you own or control, solely for your personal, non-commercial use, and in accordance with the Apple Media Services Terms and Conditions.
You shall NOT, and shall not permit any third party to:
The Application enables you to upload, post, transmit, and share content, including profile photographs, profile text, moments-feed posts, event imagery, competition entries, direct messages, comments, and other materials (collectively, "Your Content").
You retain ownership of Your Content. By submitting Your Content to the Services, you grant PlayRoom and its service providers and successors a worldwide, non-exclusive, royalty-free, sublicensable (only to service providers acting on PlayRoom's behalf), and transferable (only to a successor in a corporate transaction who agrees to be bound by this EULA) license, for the duration set out in this Section 4, to host, store, cache, reproduce, adapt (including resizing, transcoding, blurring, watermarking, and creating moderation derivatives), display, distribute, and otherwise use Your Content solely for the purposes of:
You warrant and represent that:
You may delete Your Content at any time via in-app controls; deletion will end the license above with respect to active display, subject to reasonable operational backup retention windows (typically up to 30 days), to any legal hold, and to mandatory preservation periods imposed by applicable law or by order of a competent authority.
Right to erasure (GDPR Art. 17). Where Your Content contains personal data relating to you, you may exercise your right to erasure under Article 17 GDPR via Settings → Account → Delete account or by emailing sandro.correia.dev@gmail.com. PlayRoom will erase the relevant personal data from active systems without undue delay (typically within 30 days), subject only to the exceptions in Article 17(3) GDPR.
Moral rights. Nothing in this Section 4 transfers, waives, or purports to waive any moral right that is by law inalienable, including moral rights recognised by the Portuguese Code of Copyright and Related Rights (Decreto-Lei n.º 63/85) and by Article 6bis of the Berne Convention. To the maximum extent permitted by law, you waive any moral right that would otherwise prevent the operational uses described in (a) through (e) above.
In addition to Section 3, you shall NOT submit, transmit, upload, or solicit content that:
Violations may result in immediate content removal, account suspension, permanent ban without refund, civil action, and referral to law enforcement.
PlayRoom does not knowingly assist, support, or facilitate, and prohibits any use of the Services to assist, support, or facilitate, prostitution, sex trafficking, labour trafficking, or any other commercial sexual exploitation of any person, whether adult or minor. The Services are made available for personal, non-commercial lifestyle and community use only.
PlayRoom enforces this prohibition consistently with applicable laws on prostitution, trafficking, and commercial sexual exploitation in the jurisdictions where the Services are available, including Directive 2011/36/EU on trafficking in human beings and Article 160 of the Portuguese Código Penal. PlayRoom cooperates with competent law-enforcement authorities and victim-support organisations as required by applicable law and lawful process.
Any account used for the foregoing prohibited conduct will be immediately and permanently terminated, with forfeiture of any paid balances to the extent permitted by law, and may be reported to law enforcement.
PlayRoom may use automated tools and/or human admin review to moderate content. We may, but are not obligated to, pre-screen, review, flag, blur, age-gate, or remove any content at our sole discretion.
Triage approach. PlayRoom aims to review user reports of content promptly, and prioritises apparent CSAM, NCII or sexual deepfakes of identifiable persons, credible threats of imminent harm, and other manifestly illegal content. Final action may take longer than the initial triage where the report requires additional investigation.
PlayRoom operates as a hosting service within the meaning of Article 3(g)(iii) of Regulation (EU) 2022/2065 (the "Digital Services Act" or "DSA").
Any person may notify PlayRoom of content available through the Services that they consider to be illegal under Union or Member-State law by emailing sandro.correia.dev@gmail.com with the subject line "DSA Art. 16 Notice", or by using the in-app reporting tools. To give actual knowledge or awareness under Article 6 DSA, the notice should include: (i) a substantiated explanation of why the content is alleged to be illegal; (ii) the precise electronic location of the content; (iii) the name and email of the notifier (except where the notice concerns offences under Articles 3 to 7 of Directive 2011/93/EU, in which case it may be submitted anonymously); and (iv) a good-faith statement of accuracy.
Where required by applicable law, PlayRoom will send a confirmation of receipt without undue delay and will process notices in a timely, diligent, non-arbitrary, and objective manner.
Where PlayRoom restricts the visibility of specific items of information you provided, suspends or restricts monetary payments, or suspends or terminates your account on the ground that the information is illegal or incompatible with this EULA, PlayRoom will provide you with a statement of reasons including: the nature of the restriction; the facts and circumstances relied on; where applicable, information on the use of automated means; the legal or contractual ground; and information on available redress, including the internal review described in Section 6A(c).
If you disagree with a moderation decision affecting you, you may request internal review by emailing sandro.correia.dev@gmail.com with the subject line "Moderation Appeal" within a reasonable period of the decision. Reviews are handled in a non-arbitrary manner under the supervision of a natural person and not solely by automated means.
For Member-State authorities, the European Commission, and the European Board for Digital Services (Art. 11): sandro.correia.dev@gmail.com. Communications accepted in English or Portuguese.
For Users of the Services (Art. 12): sandro.correia.dev@gmail.com. PlayRoom does not rely exclusively on automated tools for this communication.
PlayRoom qualifies as a micro enterprise within the meaning of Article 19(1) DSA and Article 2 of the Annex to Commission Recommendation 2003/361/EC. PlayRoom is accordingly exempt from the obligations set out in Section 3 of Chapter III of the DSA (Articles 19–28). PlayRoom remains subject to the obligations applicable to all hosting services under Sections 1 and 2 of Chapter III DSA (Articles 11–18), as reflected in this Section 6A.
Currently free-only. The Application is currently provided free of charge. Paid in-app purchases, subscriptions, virtual items, and other Paid Content described in this Section 7 are not yet enabled. When PlayRoom activates paid in-app purchases, Users will be notified by a material-change notice under Section 17 before the paid features become available.
Where the Application offers Paid Content, all purchases are processed exclusively through Apple's In-App Purchase system under the Apple Media Services Terms. Apple, not PlayRoom, is the merchant of record for those transactions, issues the receipt, and administers refunds under Apple's own policy (https://support.apple.com/HT204084). PlayRoom remains the supplier of the underlying digital content under Article 2-A of Decreto-Lei 84/2021.
For each auto-renewing subscription offered in the Application, the following information is displayed at the point of purchase and is repeated here:
If you are a consumer habitually resident in the European Union or the European Economic Area, you have a statutory right to withdraw from any contract for Paid Content within fourteen (14) days from the day the contract was concluded, without giving any reason (Directive 2011/83/EU Article 9; Decreto-Lei 24/2014 Article 10). To exercise the right, email sandro.correia.dev@gmail.com with your Apple receipt before the 14-day period expires. A model withdrawal form is at Annex A.
Express request for immediate performance — loss of right of withdrawal (Article 16(m) Directive 2011/83/EU; Article 17(1)(m) Decreto-Lei 24/2014). The right of withdrawal does not apply to digital content not supplied on a tangible medium where performance has begun with your prior express consent and your acknowledgement that the right of withdrawal is thereby lost, and the trader provides confirmation on a durable medium. When PlayRoom activates paid IAPs, the in-app purchase screen will require you to actively tick two separate checkboxes (consent to immediate performance + acknowledgement of right loss) before the transaction completes, and PlayRoom will email a durable-medium confirmation of the contract.
If PlayRoom is unable to supply Paid Content during a paid period for reasons beyond its reasonable control (Article 790 of the Portuguese Civil Code), and the impossibility lasts for a material portion of that period, you are entitled to a proportional reduction or refund of the price paid for the unused portion under Article 793 of the Civil Code.
The full Privacy Policy is published at https://playroom-v2.web.app/privacy and is accessible from the Application's Settings screen. It forms an integral part of this EULA. PlayRoom processes special-category data revealing your sex life or sexual orientation only on the basis of your explicit consent under Article 9(2)(a) GDPR, obtained separately from your acceptance of this EULA. You may delete your account at any time via Settings → Account → Delete account.
The Application, its source code, design, graphics, trademarks, and all original content created by PlayRoom are owned by PlayRoom and protected by Portuguese, EU, and international intellectual-property laws. Nothing in this EULA transfers any ownership to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND. PLAYROOM IS NOT RESPONSIBLE FOR THE CONDUCT, ONLINE OR OFFLINE, OF ANY USER. ANY MEETING, INTERACTION, OR RELATIONSHIP YOU FORM WITH ANOTHER USER IS AT YOUR OWN RISK.
Nothing in this Section limits any non-excludable warranty or statutory consumer right available to you under your local law, including under Directive (EU) 2019/771, Decreto-Lei 84/2021, or Portuguese consumer law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLAYROOM AND ITS SUCCESSORS, ASSIGNS, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL.
PLAYROOM'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THIS EULA SHALL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID TO APPLE FOR APPLICATION-RELATED PURCHASES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (b) FIFTY EUROS (€50).
Nothing in this EULA limits or excludes PlayRoom's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct (Article 800(2) of the Portuguese Civil Code); (d) breach of essential obligations of the contract (Article 18(c) of Decreto-Lei 446/85); (e) non-conformity of digital content under Decreto-Lei 84/2021 and Directive (EU) 2019/770; (f) infringement of the GDPR under Article 82 of Regulation (EU) 2016/679; (g) mandatory consumer-law rights under Portuguese Lei 24/96; and (h) any other liability that cannot be excluded under applicable mandatory law.
If you reside in the European Union or the European Economic Area, the aggregate cap above does not apply to any of the heads of liability listed in (a) to (h).
You agree to indemnify, defend, and hold harmless PlayRoom and its successors, assigns, agents, service providers, licensors, and affiliates (and, pursuant to Section 14, Apple and Apple's subsidiaries) from third-party claims arising from or relating to: (a) Your Content; (b) your use or misuse of the Application; (c) your breach of this EULA; or (d) your violation of any applicable law or any right of any third party.
If you are a consumer habitually resident in the European Union, the European Economic Area, or Switzerland, the indemnification above is limited to claims arising from your wilful misconduct (dolo) or gross negligence (culpa grave), and only to the extent permitted under Article 18(c) of Decreto-Lei 446/85 and Annex 1(b) of Directive 93/13/EEC.
You may terminate this EULA at any time by deleting your account via Settings → Account → Delete account and uninstalling the Application.
PlayRoom may suspend or terminate your access if there are serious grounds, including breach of Sections 1, 1A, 3, 4(ii), 5, or 5A; repeated or material breach of this EULA; conduct that creates a real and significant risk of harm to other Users; a binding order from a competent court, regulator, or law-enforcement authority; prolonged inactivity (24 months or more) after at least 30 days' prior notice; fraud or abuse of the IAP system; or circumstances where immediate action is necessary to comply with law or prevent imminent harm. Statement of reasons will be provided under Section 6A(b).
PlayRoom may terminate this EULA without cause by giving you at least thirty (30) days' prior notice; pro-rata refund of any pre-paid subscription is administered through Apple.
The following Sections survive termination: 1, 1A, 3, 4, 5, 5A, 6A, 8 through 18, and Annex A.
The following provisions apply to your use of the Application on iOS and are required by Apple Inc. ("Apple"):
(a) Acknowledgment. This EULA is between you and PlayRoom only, and not with Apple. PlayRoom, not Apple, is solely responsible for the Application and its content.
(b) Scope of License. The license is limited to a non-transferable license to use the Application on any Apple-branded product that you own or control.
(c) Maintenance and Support. PlayRoom is solely responsible for any maintenance and support required under applicable law. Apple has no obligation to furnish maintenance and support.
(d) Warranty. PlayRoom is solely responsible for any product warranties. In the event of any failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation with respect to the Application.
(e) Product Claims. PlayRoom, not Apple, is responsible for addressing any claims relating to the Application or your possession and use of it.
(f) Intellectual Property Rights. In the event of a third-party IP infringement claim concerning the Application, PlayRoom, not Apple, is solely responsible for investigation, defense, settlement, and discharge.
(g) Apple-required compliance representations. At Apple's request and in accordance with the Apple Developer Program License Agreement, you represent and warrant that (i) you are not located in a country that is subject to any government embargo applicable to your use of the Application or that has been designated as a "terrorist supporting" country by the government applicable to your use; and (ii) you are not listed on any government list of prohibited or restricted parties applicable to your use of the Application.
(h) Developer Contact. Any questions, complaints, or claims with respect to the Application should be directed to:
(i) Third-Party Terms. You agree to comply with any applicable third-party terms when using the Application.
(j) Third-Party Beneficiary. Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA and may enforce it against you as such.
This EULA is governed by the laws of the Portuguese Republic, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Mandatory consumer protections. If you are a consumer habitually resident in a Member State of the European Union or the European Economic Area: (a) under Article 6(2) of Regulation (EC) No 593/2008 (Rome I), the choice of Portuguese law does not deprive you of the protection afforded by the mandatory provisions of the law of your country of habitual residence; and (b) under Article 18(1) of Regulation (EU) No 1215/2012 (Brussels I bis), you may bring proceedings against PlayRoom in the courts of the Member State in which you are domiciled, or in the Portuguese courts at PlayRoom's seat.
(a) EU and Portuguese Consumer ADR. The EU Online Dispute Resolution platform established under Regulation (EU) No 524/2013 was discontinued and that Regulation was repealed with effect from 20 July 2025 by Regulation (EU) 2024/3228. Complaints should be sent directly to PlayRoom at sandro.correia.dev@gmail.com.
For Portuguese consumer disputes, consumers may consult the list of Alternative Dispute Resolution (RAL) entities maintained by the Direção-Geral do Consumidor at https://www.consumidor.gov.pt/. Pursuant to Article 18(1) of Lei n.º 144/2015, PlayRoom is not currently bound, by membership or otherwise, to any specific consumer ADR entity. Available competent ADR entities include the Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL) and the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC).
The electronic complaints book is available at https://www.livroreclamacoes.pt.
(b) Small Claims. Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction.
(c) Injunctive Relief. Notwithstanding the foregoing, PlayRoom may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, the safety of Users, or the integrity of the Services.
PlayRoom may amend this EULA only for valid reasons, including: (a) changes in applicable law, regulation, or binding court or authority decision; (b) changes in Apple App Store rules or Apple Media Services Terms; (c) security, fraud, or abuse mitigation; (d) addition, modification, or removal of features or Paid Content (without retroactively reducing features for which a consumer has already paid in a current paid period); (e) correction of manifest errors or ambiguities; (f) updates to Trader-identification, contact, supervisory authority, or ADR information.
Material changes will be notified by email and/or in-app notice at least thirty (30) days before they take effect, except where a shorter period is required by law or to address an urgent security or compliance issue, or by Apple's own subscription price-change flow.
If you do not agree with a notified change, you may reject the change and terminate this EULA before the effective date, free of charge, and on request receive a pro-rata refund of any pre-paid subscription period via Apple.
Entire Agreement. This EULA, together with the Privacy Policy and the Apple Media Services Terms, constitutes the entire agreement between you and PlayRoom regarding the Application.
Severability. If any provision is held invalid, the remaining provisions remain in effect.
No Waiver. Failure to enforce any right is not a waiver of that right.
Assignment. You may not assign this EULA. PlayRoom may assign this EULA in connection with a merger, acquisition, or sale of assets, with notice to you.
Force Majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control (Article 790 of the Portuguese Civil Code). Consumers are entitled to a proportional refund under Article 793 of the Civil Code where applicable.
Language. This EULA is concluded in English. Any translation is provided for convenience; the English text controls in case of conflict.
(Complete and return this form only if you wish to withdraw from a contract for Paid Content before you have ticked the two checkboxes confirming immediate performance and waiver of withdrawal under Section 7.3.)
To: Sandro Correia, trading as PlayRoom — Rua Vasco da Gama, n.º 12, r/c direito, 2430-219 Marinha Grande, Portugal — sandro.correia.dev@gmail.com
I / We (*) hereby give notice that I / We (*) withdraw from my / our (*) contract for the supply of the following digital content:
(*) Delete as appropriate.